Terms & Conditions — pej63

In these Terms & Conditions, the following terms shall have the meanings ascribed to them below unless the context requires otherwise:

To register and maintain an Account on pej63, you must satisfy all of the following eligibility criteria at all times:

• You must be a natural person. Corporate entities, trusts, and partnerships may not register as Players.
• You must be at least 21 years of age. The Company operates a strict minimum age policy in accordance with responsible gaming best practice and the norms applicable to the Indonesian market.
• You must be accessing the Platform from a jurisdiction in which online betting is not expressly prohibited by applicable law as it applies to you personally. It is your responsibility to determine whether your use of the Platform is lawful in your jurisdiction.
• You must not be a current employee, contractor, director, or officer of pej63 Entertainment Ltd., nor an immediate family member or household member of any such person.
• You must not be on any self-exclusion register maintained by the Company or any affiliated gaming platform.
• You must have the full legal capacity to enter into binding contracts under the laws applicable to you.

The Company reserves the right to request documentary evidence of eligibility at any time. Failure to provide such evidence within the requested timeframe may result in account suspension and withholding of funds pending further review.

When registering an Account on pej63, you agree to provide accurate, complete, and current information. You must promptly update your Account details if any information changes. The Company is not liable for any loss arising from inaccurate or outdated information provided by you.

One account per Player: Each individual may hold only one active Account on the Platform. Registering multiple accounts — whether under different names, email addresses, payment methods, or device identifiers — is strictly prohibited. The Company uses automated detection systems to identify duplicate registrations. Where duplicate accounts are identified:

1. All accounts beyond the first registered will be closed.
2. Any Bonuses claimed across multiple accounts will be permanently voided.
3. The Company may, at its sole discretion, confiscate any winnings generated on a duplicate account where evidence of abuse is established.
4. In cases of clear fraudulent intent, the primary account may also be suspended pending investigation.

Account credentials: You are solely responsible for maintaining the confidentiality of your username and password. The Company will treat any action taken using your login credentials as having been authorized by you unless you have previously notified us of unauthorized access. You must notify pej63 support immediately if you suspect that your account has been accessed without your authorization.

The security of your Account is a shared responsibility between you and the Company. pej63 employs industry-standard 256-bit SSL encryption, two-factor authentication (2FA), and server-side security protocols to protect Account data and wallet balances. However, you are equally responsible for taking reasonable steps to protect your own credentials.

You must not:

• Share your password with any third party, including family members or friends.
• Access the Platform from shared or public computers without logging out fully after each session.
• Allow any other person to use your Account to place wagers on your behalf.
• Use software, bots, or automated scripts to interact with the Platform in any way.

The Company recommends enabling two-factor authentication on your Account for maximum security. Instructions for enabling 2FA are available in the Account Security section of your profile settings.

In accordance with international anti-money laundering (AML) standards and the Company's internal compliance obligations, all Players must complete a KYC verification process before withdrawal privileges are fully activated. The Company may also request KYC documentation at any point during a Player's use of the Platform, including prior to processing withdrawals above a threshold amount.

Documents required for standard KYC verification:

• Proof of Identity: A valid Indonesian National Identity Card (KTP) or valid international passport. The document must be current, undamaged, and clearly legible.
• Proof of Address: A utility bill, bank statement, or official government correspondence issued within the past three months, showing your full name and residential address.
• Proof of Payment Method: Where required, documentation confirming ownership of the bank account or e-wallet (OVO, DANA, GoPay, ShopeePay, or LinkAja) used for deposits.

Documents should be submitted via the Account Verification section of your profile. All submitted documents are processed within 1–3 business days. The Company reserves the right to request additional documentation where initial submissions are insufficient for verification purposes.

Accounts that have not completed KYC verification may deposit and play freely but will not be permitted to process withdrawals above Rp 500.000 until verification is complete. This limit is applied automatically and is not subject to override.

All deposits on pej63 are processed in Indonesian Rupiah (IDR). The following payment methods are currently accepted:

• Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), and Bank Permata.
• E-Wallets: OVO, DANA, GoPay, ShopeePay, and LinkAja.

Minimum deposit: Rp 25.000. Maximum deposit per transaction: Rp 50.000.000. Higher limits may be available for verified VIP accounts; contact support for details.

Deposits are typically credited to your Wallet within 1–15 minutes of successful payment confirmation. In cases of bank system delays — which are outside the Company's control — processing times may extend to 60 minutes. If your deposit has not been credited after 60 minutes, contact pej63 customer support with your transaction reference number.

You must only deposit funds using payment methods registered in your own name. Depositing funds on behalf of another person, or using a payment method registered to a third party, is a violation of these Terms and may result in account suspension.

Withdrawal requests are processed to the same payment method used for the most recent deposit on the account, unless the Company approves an alternative in writing. This policy is in place to prevent money laundering and to ensure that funds are returned to their verified source.

Minimum withdrawal: Rp 50.000. Maximum withdrawal per transaction: Rp 100.000.000 for fully KYC-verified accounts.

The Company targets a processing time of 15 minutes to 2 hours for the majority of withdrawal requests. Processing times may be extended under the following circumstances:

• The Account has not completed KYC verification.
• The withdrawal request has triggered an automated compliance review.
• The withdrawal amount exceeds the standard daily limit for the Player's account tier.
• The relevant bank's interbank settlement system is experiencing delays (RTGS / SKN downtime outside business hours).

The Company reserves the right to conduct enhanced due diligence on any withdrawal request and to withhold funds for up to 14 calendar days while such a review is in progress. Players will be notified if their withdrawal is subject to extended review and given the opportunity to provide supporting documentation.

All wagers placed on pej63 are governed by the general betting rules set out in this clause, together with any sport-specific or game-specific rules published on the Platform. In the event of a conflict between this clause and a sport-specific rule, the sport-specific rule shall prevail.

Minimum and maximum stakes: Minimum bet is Rp 1.000. Maximum bet limits vary by market, event type, and account tier. The Platform displays maximum stakes at the point of bet placement.

Void bets: A wager may be declared void by the Company where: (a) the event is abandoned or postponed beyond the settlement window; (b) an obvious pricing error is identified; (c) the wager was placed after the official start time of the event; or (d) the market is suspended due to a technical fault. Voided wagers are returned in full to the Player's Wallet.

Mix parlay: Mix parlay (multi-leg accumulator) bets require all selections to win for the bet to return a profit. If one leg is voided, that selection is removed from the accumulator and the bet settles on the remaining legs. Minimum legs for a mix parlay is two selections.

Live / in-play betting: Wagers placed during live events are subject to the odds available at the moment of placement confirmation. The Company reserves the right to suspend live markets at any time without prior notice.

Togel markets: Togel (Indonesia's traditional numbers lottery) draw results are determined by the official draw outcomes of the relevant pool. No claim will be entertained in respect of a togel result after 30 minutes of the draw result being published on the Platform.

The Company offers various promotional bonuses to Players, including but not limited to: welcome deposit bonuses, reload bonuses, cashback offers, free bet credits, referral bonuses, and seasonal promotions tied to events such as Idul Fitri, Ramadhan, and Indonesian Independence Day. All bonuses are subject to the following general conditions unless explicitly stated otherwise in the specific promotion terms:

1. Wagering requirement: Bonus funds must be wagered a minimum of 10 times (10x) the bonus amount before any winnings derived from the bonus may be withdrawn.
2. Time limit: Unless stated otherwise, bonuses must be used within 30 calendar days of being credited to the Wallet. Expired bonuses are forfeited without compensation.
3. Eligible games: Wagering requirements may only be fulfilled on games designated as eligible in the specific promotion terms. Wagers placed on excluded games will not count toward the requirement.
4. Maximum bet with active bonus: While a bonus is active, maximum bet per round or per wager is Rp 500.000 unless the specific promotion states otherwise. Bets above this limit placed while a bonus is active may be voided at the Company's discretion.
5. One bonus at a time: Players may not hold more than one active bonus simultaneously unless specifically permitted by the promotion terms.
6. Abuse prevention: The Company reserves the right to void any bonus and associated winnings where evidence of bonus abuse, arbitrage betting, or coordinated exploitation is identified. Repeated instances of bonus abuse may result in permanent account closure.

Bonuses are non-transferable and have no monetary value outside of the Platform's Wallet system. The Company reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice.

The following conduct is strictly prohibited on the pej63 Platform. Engaging in any of the following may result in immediate account suspension, voiding of bets and winnings, confiscation of funds, and referral to relevant law enforcement authorities:

• Registering or using an Account in a jurisdiction where online betting is expressly prohibited as a criminal offence.
• Providing false or misleading information during registration or KYC verification.
• Using another person's identity, payment method, or Account credentials.
• Colluding with other Players to manipulate game outcomes or exploit bonus terms.
• Using software, bots, AI tools, or other automated systems to place bets or interact with the Platform.
• Engaging in match-fixing, insider betting, or any form of corrupt wagering activity.
• Laundering money or using the Platform to process proceeds of criminal activity in any form.
• Harassing, threatening, or abusing pej63 support staff or other users of the Platform.
• Attempting to exploit technical errors, pricing mistakes, or system vulnerabilities for financial gain.

The Company targets a platform uptime of 99.5% measured on a rolling monthly basis. Scheduled maintenance windows will be communicated to Players via platform notification at least 24 hours in advance where practicable. The Company will make reasonable efforts to schedule maintenance during off-peak hours (02:00–06:00 WIB).

The Company is not liable for any losses — including unrealized winnings, missed betting opportunities, or interrupted game sessions — arising from scheduled or unscheduled platform downtime, internet service provider failures, or factors outside the Company's reasonable control. This includes but is not limited to natural disasters, government-directed internet restrictions, and third-party payment gateway outages.

All content on the pej63 Platform — including but not limited to the brand name, logo, website design, software, odds data, game interfaces, text, images, and trademarks — is the intellectual property of pej63 Entertainment Ltd. or its licensed content providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft).

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal entertainment. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any Platform content without the prior written consent of the Company.

To the maximum extent permitted by applicable law, the Company's aggregate liability to any Player arising out of or in connection with these Terms shall not exceed the total amount deposited by that Player in the 12 months immediately preceding the event giving rise to the claim.

The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: lost profits, loss of data, loss of goodwill, or loss of enjoyment — even if the Company has been advised of the possibility of such damages.

Nothing in these Terms shall operate to exclude or limit the Company's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited by applicable law.

The collection, storage, and use of your personal data by pej63 is governed by the Platform's Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you acknowledge that you have read and understood the Privacy Policy and consent to the processing of your personal data as described therein.

The Company retains Account and transaction data for a minimum of five years following account closure, in compliance with applicable AML record-keeping obligations. Requests for data access, correction, or deletion should be directed to [email protected] in the first instance.

The Company is committed to promoting responsible gaming practices across its platform. Tools available to all Players include deposit limits (daily, weekly, and monthly), session time limits, cooling-off periods (24 hours to 30 days), and self-exclusion (minimum 6 months, up to permanent). These tools can be activated from the Responsible Gaming section of your Account settings or by contacting pej63 support.

The Company's full Responsible Gaming Policy — including guidance on recognizing problem gambling behaviours and accessing external support resources — is available at pej63.cam/responsible-gaming. Players who believe they may be experiencing gambling-related harm are strongly encouraged to visit that page and, if necessary, to request immediate self-exclusion by contacting support.

Underage gambling prevention: The Company employs automated age verification at registration and reserves the right to request proof of age at any time. Gambling is strictly for adults aged 21 and over.

Closure by the Player: You may request the closure of your Account at any time by contacting pej63 customer support. Upon receipt of a closure request, the Company will process any pending withdrawal of your remaining Wallet balance to your verified payment method within 5 business days, provided KYC verification is complete. If KYC verification has not been completed, additional verification steps may be required before the balance can be released.

Closure or suspension by the Company: The Company reserves the right to suspend or permanently close any Account, with or without prior notice, where: (a) there has been a violation of these Terms; (b) the Company has reasonable grounds to suspect fraudulent activity or money laundering; (c) the Player has failed to complete KYC verification within the requested timeframe; or (d) the Company is required to do so by applicable law or regulatory direction.

In cases of account closure due to a terms violation or fraud, the Company reserves the right to withhold the Wallet balance pending the outcome of an investigation. Players will be notified in writing and given a reasonable opportunity to respond before a final determination is made.

The Company reserves the right to amend these Terms at any time. Material changes will be communicated to Players via a platform notification or email to the address registered on the Account at least 7 calendar days before the changes take effect. Non-material changes (such as corrections of typographical errors or clarifications that do not alter the substance of any clause) may be made without prior notice.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept an amendment, you must cease using the Platform and close your Account before the effective date of the change.

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which pej63 Entertainment Ltd. is incorporated. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be submitted to binding arbitration under the applicable international arbitration rules of that jurisdiction.

Before initiating formal arbitration, both parties agree to attempt to resolve any dispute through good-faith negotiation for a period of at least 30 calendar days. Arbitration proceedings shall be conducted in English. The arbitral award shall be final and binding on both parties.

Nothing in this clause shall prevent either party from seeking urgent interim relief from a court of competent jurisdiction where necessary to protect rights pending the outcome of arbitration.

For any questions, concerns, or formal notices relating to these Terms & Conditions, please contact the Company's support team through the following channels: